Safe use policy

Last Update 2024/02/04

​​​The online portal of Al-Qassim province Municipality, including its various services and websites, is available for your personal use. Your access and use of this portal is subject to the terms and conditions of use and the regulations in force in the Kingdom. Your access and entry to the portal and its services is an unconditioned agreement to the terms and conditions of use, whether you are a registered user or not. This approval is effective as of the date of your first use of this portal. Any modification to these terms and conditions shall become effective immediately upon its announcement unless otherwise indicated. Moreover, your constant use of the portal after the announcement of any modification means full acceptance of that modification.

Use limitations

By using Al-Qassim Municipality Portal and Services, you agree to refrain from the following:

- Upload or download files containing software, materials, data or other information that you do not own or do not have a license for. 

- Uploading or downloading files containing viruses, corrupted data or any malicious software, or doing anything that might affect the integrity, reliability or continued availability of the information on the portal.

- Publishing, advertising, distributing or circulating materials or information containing defamation, violating laws, pornographic, obscene, violating Islamic teachings or public morals, or any illegal materials or information through the municipality services.

- Using any means, program or procedure to intercept or attempt to intercept the proper operation of the portal.

- Taking any action that imposes an unreasonable, large or inappropriate load on the portal's infrastructure.

- Anything considered a violation of the Cybercrime Combatting Law or any other related system in the Kingdom.


Using links to Al-Qassim Province Municipality Portal

It is prohibited to create any electronic links related to the portal or display any of them in a framework or to place its links on any site, except for placing links for services on sites that do not controverse in their objectives and general orientation with the goals, policies and frameworks of electronic services of Al-Qassim province Municipality.
Al-Qassim province Municipality is not, in any way, participating or associated in any way with any signs, logos, commercial or service symbols, or any other means used or appearing on some of the portal's services or any of its contents unless they are approved by its relevant departments 
Al-Qassim province Municipality reserves its full rights to stop and block any link in any way from any unauthorized site or containing inappropriate, obscene, infringing, pornographic, indecent, unacceptable or illegal topics, names, materials or Information that violates any law or any public or private rights.
Al-Qassim province Municipality does not bear any responsibility for the contents available in any other websites accessed through this electronic portal or the services of the province.

Property Rights

The General Department of Information Technology in Al- Qassim province Municipality technically supervises this portal, and all its contents of services and information are considered the property of Al-Qassim province Municipality, and it is fully protected in accordance with the Saudi laws of copyright, trademarks and intellectual property rights, unless otherwise stated.
The portal services and materials may not be sold, licensed, rented, modified, copied, reproduced, reprinted, uploaded, advertised, transmitted, distributed, publicly displayed, edited, or created derivative works thereof for the public or for commercial purposes, without obtaining the prior consent of the General Administration of Information Technology in Al- Qassim Municipality except for scientific and research purposes and spreading awareness, so it is permissible to quote on the condition of referring to the electronic trust portal.
Any modification of any of the portal's contents is strictly prohibited.
​The graphics and images in this portal are protected by copyright, and may not be reproduced or exploited in any way without the prior written consent of the General Directorate of Information Technology in Al-Qassim Region Municipality.

Termination of Use

Al- Qassim Region Municipality may, at its absolute discretion, terminate, restrict or suspend the user’s right to access and use the portal services without notice and for any reason, including violating the terms and conditions of use or any other behavior that the Municipality may consider illegal or harmful to others. In the event of termination, the user will not be authorized to access these services.

Judicial Reference

​The user is subject to the applicable judicial regulations in the Kingdom of Saudi Arabia.

Limitation of Liability

The electronic services provided by Al- Qassim Municipality Portal regarding the public and various government agencies are provided only to facilitate manual procedures, and thus the user acknowledges his full knowledge that communication via the Internet may be subject to interference or objection by others. Moreover, the portal and its services do not replace the information available through the official authorities. Also, requests and administrative procedures can be taken directly before the competent authorities. Accordingly, resorting to this portal remains the responsibility of the user. In no case shall the Municipality be responsible for any losses or damages of any kind incurred by the user. The Municipality is also not responsible for the user’s approval on any statement, opinion, or advertisement on the portal. Furthermore, The Municipality is unresponsible for any losses resulting from any delay in operation, communication failure, or problems with access to the Internet, equipment or software malfunctions, or the behavior or thoughts of any person accessing this portal.  Consequently, the user hereby acknowledges and agrees that his exclusive and only way to deal with any damage or loss that may occur as a result of his entry or use of this portal is to refrain from using it or enter it or not to continue doing so.

Protection Against Viruses

​The General Department of Information Technology in Al- Qassim province municipality makes all efforts to examine and test the contents of the portal, and the user is obligated to run anti-virus programs in all the materials he downloads from the portal, and the municipality shall not be liable for any losses, interruptions or damages to the user’s data and devices when using the portal or the materials received from it.

Assignment of Claims

Al- Qassim Municipality portal and the services, information, materials and functions available therein, or that can be accessed through it are provided to the user “as it is” and “as available” without any endorsement, promises or guarantees of any kind. The Municipality cannot guarantee or assume responsibility for any interruptions, errors or transgressions that may arise from using this portal or its contents or any site linked to it, whether with or without its knowledge.   The user does not have the right to own any communications or information that he may send through the services of this portal or the right to guarantee its confidentiality, and any use or interactive use included in these services does not guarantee the user any rights, licenses or any privileges of any kind.

Compensation

  The user acknowledges not to take any measures against Al-Qassim province municipality, its employees, or those responsible for managing, maintaining, updating or providing the portal services, and exempting it from all obligations, responsibilities and compensations arising from the use of the services. Whether it is a breach of the terms and conditions of use on his part, or any of the applicable regulations whether In the Kingdom or the place where he resides, or otherwise.

Standards for comments and electronic participation

All comments added in e-participation channels are subject to a filtering process in order to ensure that the commenter complies with the standards and controls for publishing comments, and the administration has the right not to publish any comments which are considered inappropriate for publication, noting that the criteria for publishing comments include the following:

- The writer of the comment must abide by public morals, the regulations of the Kingdom and Islamic teachings and avoid using any inappropriate or obscene expressions.

- The comment should be focused on the topic under discussion and not stray from it in any way.

- Avoiding falling into any personal criticism that does not aim to enrich the proposed idea.

- Staying away from sectarian strife and avoiding falling into any racist issues or sectarian conflicts.

- Be absolutely certain when writing any Qur’anic texts or religious opinions, and it is preferable not to go into them except by specialists.

- Avoiding writing any personal information, including any communication information.

Using Cookies

Cookies can be used in electronic exchanges to improve the user’s web browsing experience.
Cookies are text files with some data the electronic service may send to the browser and which may be stored on the user's computer.  The cookies that are placed on the user's computer are intended to facilitate browsing the websites only and do not serve any other functions.

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